Useful Information for Information Architect, Usability Analyst, Expert Reviewer, User Experience Designer, User Interface Designer
26 May, 2008
Site Map Usability
Users go to site maps if they are lost, frustrated, or looking for specific details on a crowded site. A site map's main benefit is to give users an overview of the site's areas in a single glance by dedicating an entire page to a visualization of the information architecture. If designed well, this overview can include several levels of hierarchy, and yet not get so big that users lose their ability to grasp the map as a whole.